The Oyster Box

Our stay was super! The Oyster Box Hotel is wonderful and their staff are excellent. Particular mention has to be made of Tracy the lady who seated us at breakfast each morning. So friendly and helpful and sweet. All the wait staff were great and the pool guys went out of their way to assist and bring towels and drinks and even iced water mist bottles as it was extremely hot. (Although we don't have little ones, I noted that the lifeguards spent hours with the children at the pool each day whilst keeping an eye out on all). Breakfast was a delight each morning and our room was spacious, quiet and lovely.

We had an absolutely wonderful stay at the Oyster Box in Umhlanga. We enjoyed our first few nights so much that we decided to book extra nights on our way home—it was that amazing! The service here is truly second to none. The attention to detail and hospitality were simply outstanding and made our visit unforgettable. A special mention goes to Letho, one of the waitresses during breakfast—she was incredible and truly went above and beyond, leaving a lasting impression on us. Vivian, our chauffeur driver, was excellent, making every journey seamless and enjoyable. However, it feels unfair to single out individuals because, as you move through the hotel, every single person contributes to the exceptional experience. From the bell boys, concierge, front desk, and hostesses at lunch to the waiters, waitresses, musicians, and management—everyone is so warm and friendly, creating an atmosphere of true hospitality. The service around the pool during the day was also outstanding. We were blown away when the team organized a thoughtful gift for a friend within just five minutes—an example of their incredible efficiency and care. Our 16-month-old daughter was treated like family, and it was heartwarming to see how much the team engaged with her, letting her explore and run around freely. We also adored Skabenga, the resident house cat! He was so sweet to our daughter, who absolutely loved him. The fact that dogs are also welcome at the hotel made the whole experience feel even more like home. And of course, the cheeky monkeys added their own charm!

I was with my friend, and we were celebraing her birthday. First of all the location is perfect for any kind of celebration as its on the beach ⛱️. The service is out of this world. The staff made it a point that my friend had the best birthday, and went all out to send complimentary bubbly and birthday card to our room. They made it very special....The food is excellent 👌. They have complimentary shuttle to drive safely within 5 km of the hotel, anytime of the day...5' star shuttle for that matter...Oyster Box is indeed the pinnacle of luxury holidaying, I would recommend it to anyone who wants luxury living. I will definitely be back.

The level of service was impeccable. Upon arrival, we were greeted with hot towels and sparkling wine. All of the staff were welcoming and seemed to go out of their way to be helpful — Especially the head Concierge (Kishan?)who advised us with a variety of issues and even mailed a large package back to the States for us! The hotel was beautiful, the breakfast buffet had everything you could ever want and all while enjoying a breathtaking oceanfront view. The restaurant staff at breakfast was wonderful. Despite it being a large hotel they knew us by name and we had many great conversations. After returning to the hotel from a four-day trip to Lesotho we were upgraded to a room with an oceanfront view which we greatly enjoyed. We also treated ourselves to massages in the well appointed spa which were expertly done and the atmosphere perfect.

The level of service was impeccable. Upon arrival, we were greeted with hot towels and sparkling wine. All of the staff were welcoming and seemed to go out of their way to be helpful — Especially the head Concierge (Kishan?)who advised us with a variety of issues and even mailed a large package back to the States for us! The hotel was beautiful, the breakfast buffet had everything you could ever want and all while enjoying a breathtaking oceanfront view.